SHIPPING

SHIPPING COSTS

Worldwide shipping is free for any Lace Wig purchased. Full policy is here.

SHIPPING TIMES

Please allow up to 3 business days for processing before your order ships.

Free UK Mainland Shipping by Royal Mail Special next day delivery.

Free International DHL Express Shipping Worldwide.

Stock Lace Wigs and accessories will be dispatched within 1 - 3 working days when the order has been processed.

Collection, custom Lace Wigs and pre orders can be delivered from 8 weeks. Tracking information will be provided.

Depending on the destination country, international orders can take between up to 12 days.

All purchases are packaged with care and EMBRACE YOUR LACE will not be held liable for any delays or items that are damaged in transit. Although we strive for accuracy, providing a precise delivery date for your purchase is challenging. In the event of circumstances beyond our control, such as strikes or lockdowns, we'll promptly inform you. We acknowledge the potential inconvenience and want to clarify that we don't offer exchanges, refunds, or discounts for delays in the delivery of your purchase.

WORLDWIDE SHIPPING

Yes, we ship worldwide using DHL.

SHIPMENT TRACKING

You can track your order with the tracking information provided in your shipment notification email or manage your order here.

CHANGING SHIPMENT ADDRESS

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

LOST OR STOLEN PACKAGES

Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number.

Once we receive that, we will work together to come to the best resolution.